Everything You Need To Know

Frequently Asked Questions

1What machines are these coffee pods compatible with?

Our pods work with most Keurig-compatible single-serve brewers, including Keurig, Cuisinart, Hamilton Beach, and Black & Decker machines. They are not compatible with Nespresso, Ninja, Lavazza, or Dolce Gusto systems.

2How many pods come in each bag?

Each bag contains 12 pods (4.7oz / 139g).

3What roast is Rich Hazelnut, and how strong is it?

It's a medium roast with medium acidity — full-bodied but smooth, with chocolate-covered hazelnut, warm maple, and a light citrus finish. Not bitter, not weak — right in the sweet spot.

4Where do the beans come from?

A blend of Brazilian beans (for body and chocolate depth) and Mexican beans (for brightness and balance), roasted in the USA. 100% Arabica.

5Is the flavor natural or artificial?

Our coffee is 100% Arabica — the hazelnut, maple, and citrus notes come from the bean blend and roast profile, not synthetic additives.

6How should I store my pods?

Keep them in a cool, dry place, away from direct sunlight and moisture. Do not use if the packaging is damaged or already opened.

7Do you offer a discount for buying more?

Yes — the more bags you buy in one order, the more you save: 2 bags for $29.99 each (8% off), or 3 bags for $26.99 each (17% off). The discount is applied automatically at checkout, no code needed.

8Do you offer a subscription?

Not at this time — we currently offer simple one-time purchases with Buy More & Save pricing instead of a recurring subscription, so there's no commitment or auto-billing to manage.

9Do you ship across the USA? How long does it take?

Yes — we ship to all 50 US states. Orders arrive within 3–5 business days of shipping. We currently only ship within the USA.

10What is your return policy?

We accept returns and replacements only if your product arrives faulty or damaged. The bag must be unopened and sealed, and you must contact us within 7 days of delivery with your order number and a photo. Email Contact@podandroast.com and we'll sort out a replacement or refund.

11Is this product gluten-free / vegetarian?

Yes — gluten-free, vegetarian, lactose-free, and allergen-free. Check the product page for the full dietary badge list.